Your files will be available to download once payment is confirmed.
The time I need to prepare an order for shipping varies. For details, see individual items.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
But please contact me if you have any problems with your order.
While Templett may be accessible on a phone or tablet, we recommend using a laptop or computer to make edits for better views and editing capabilities.
Templett has several tutorial videos available on YouTube for customers.
Use this link for their Customer Tutorial Playlist:
https://www.youtube.com/watch?v=76kvl9-zMD4&list=PLlHWVPfVV2cMKju-yjnFlBu4WycjAKqFl
Can't find a video that addresses your question? Feel free to reach out to on Etsy messages!
After purchase, you will receive an email from Templett™ with a link to access your files within minutes. If you cannot find your email, please check your spam or junk mail. Please allow 10 minutes to receive access link.
Be sure to not use your Apple ID when making your purchase. Please use your personal email address in order to receive your files. Apple ID prevents Templett™ from sending an email. Please message me on Etsy or email me at sistermaedesigns@gmail.com if you have made your purchase using your Apple ID.
Can't access your email? Use this link for instructions on how to retrieve your files from an email that you are unable to access:
https://help.templett.com/hc/en-us/articles/360021133911-I-Don-t-Have-Access-To-My-Email
After your purchase, you'll receive an email from Templett™ with an access link. This link will take you to a page where you will need to confirm your account details and set up a password.
Make sure that you use this link to set up your account as it will be associated with your order details.
An account is needed so you can be able to access your templates, save your work, and come back to your templates later.
None! All you need to do is access your purchases on a web browser on your computer or laptop. You will be required to make a user account with Templett™ before you are able to make edits.
**Mobile devices and tablets do not support Templett™**
Yes! Each listing has a demo link within its product description with full listing information. You will not be able to save your work or download from this page.
We do offer custom and personalized orders. Please reach out via Etsy message to get your custom order started!